Ergomo
*Latest Ergomo Device Compatibility List:
- Pro
- Spin
- Sport
Unfortunately, Ergomo as a company no longer exists; please realize that Peaksware thus can only provide a limited amount of support for Ergomo device/driver related issues.
Download / Upload Options for using an Ergomo Device with TrainingPeaks Software:
- Ergomo Downloading Best Practices:
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Choose 1 second data logging interval. Use the software to smooth the data later.
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'Clear History' after downloading as this will make subsequent downloads go much faster and remove any hidden data issues.
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Always 'Clear History' before changing settings. If you forget, then 'Clear History' after changing settings but before you ride.
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Use WKO+ to configure your device. Do not change settings on the Ergomo CPU prior to downloading your data.
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After downloading to WKO+, save the file. Then click the "Clear Device" button in the Download Box, every time, after every ride! Just 'resetting' trip, does not CLEAR the Ergomo, you have to do it from the software.
Ergomo Trouble Shooting:
- Re-set your Ergomo. Take a 1.5mm allen key or LARGE paper clip and depress the reset button(it’s deep in there). Then try downloading again. Re-setting the Ergomo does not clear the memory, so you will not loose any data.
- Make sure that you are not running or have installed the ErgoRacer 3.0 software at the same time as TrainingPeaks WKO+ / Device Agent (Ergoracer 3.0 is a product from a company independent from TrainingPeaks, and is not compatible with our software)
- Make sure there are no other device conflicts (go to windows Control Panel, then to Device Manager, and you can pull up all the connections on your computer, if there is a conflict you will see a yellow question mark next to that particular device. Most of the time its a matter of changing the port to which it is attached).
- If continue to have troubles downloading, it could very well be that the USB port you plugged the cable into just doesn't work for that cable. Try some other USB ports and make sure to change your Training Device Port setting in Device Agent / WKO+ to the correct one as well. If you continue to not be able to download, it might be that the USB adapter you have is simply not compatible with your computer setup.
- TrainingPeaks software is picky to which USB port you use. If you use a different port each time to plug in your USB device, you have to change the com port address to correspond.
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Please note that because of the granularity of the date/time TrainingPeaks software can't handle more that 20 days worth of data at once when downloading to Device Agent / WKO+ from your device. Download often and clear your device memory from the software (not just from the device itself) on a regular basis!
